Privacy Policy
We believe in transparency. Here's exactly how we handle your data.
Last updated: January 15, 2026
Non-Custodial
We never have access to your private keys or wallet credentials
Zero-Knowledge
Vault contents are encrypted and invisible to us
Your Control
You decide what to share and with whom
Transparent
Clear policies with no hidden data collection
1. Information We Collect
Information You Provide
- Account information (email address, name, profile details)
- Wallet addresses you connect to our platform
- Beneficiary information you add to your vaults
- Communication preferences and settings
- Support inquiries and feedback
Information Collected Automatically
- Device information (browser type, operating system)
- Usage data (pages visited, features used, time spent)
- IP address and approximate location
- Blockchain transaction data (public by nature)
- Cookies and similar tracking technologies
2. How We Use Your Information
Primary Uses
- Provide and maintain our services
- Process vault creation and asset management
- Facilitate beneficiary notifications and claims
- Send important service updates and security alerts
- Respond to your support requests
Secondary Uses
- Improve and optimize our platform
- Analyze usage patterns to enhance user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Conduct research and development
3. Information Sharing
We Share Information With
- Beneficiaries you designate (only relevant vault information)
- Service providers who assist our operations
- Legal authorities when required by law
- Professional partners with your consent
We Never
- Sell your personal information to third parties
- Share your private keys or wallet credentials
- Disclose vault contents without authorization
- Use your data for unauthorized marketing
4. Data Security
Security Measures
- End-to-end encryption for sensitive data
- Zero-knowledge architecture for vault contents
- Multi-factor authentication requirements
- Regular security audits by third parties
- Continuous monitoring for unauthorized access
Your Responsibilities
- Secure your wallet and private keys
- Use strong, unique passwords
- Enable two-factor authentication
- Report suspicious activity immediately
5. Your Rights
You Have the Right To
- Access your personal information
- Correct inaccurate data
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of marketing communications
- Restrict certain data processing
How to Exercise Rights
- Email privacy@eternalvault.io
- Use account settings for preferences
- Contact support for data requests
- Response within 30 days guaranteed
6. International Data Transfers
Data Location
- Primary servers located in the United States
- Backup servers in European Union
- Blockchain data distributed globally
- CDN nodes for performance optimization
Transfer Safeguards
- Standard contractual clauses for EU transfers
- Privacy Shield certification where applicable
- Data processing agreements with all vendors
- Compliance with GDPR, CCPA, and other regulations
Cookies & Tracking
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.
You can manage cookie preferences through your browser settings or our cookie consent banner.
Children's Privacy
Eternal Vault is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately at privacy@eternalvault.io.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we will also send you an email notification. We encourage you to review this policy periodically.
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.